Before using our HTML5Load.com website, please read this agreement carefully, as your use of the HTML5Load website constitutes your acceptance of ALL terms of this agreement.
1. General Terms
All themes on HTML5Load are designed and developed by HTML5Load .
All themes and services are delivered by HTML5Load electronically via a link to your email address.
Ownership of the theme is governed by the usage license selected by the seller. Dependent on the license purchased it is the buyers responsibility to adhere to the license regulations.
HTML5Load does not process any order payments through our website. All payments are processed very securely through 2Checkout payment processing, a third party online payment provider.
If you face any issues with the template like styling issue or responsive issue, you can raise a support ticket. We have dedicated support forum to hear your problems and give you quick solution. Our average response time is 24hrs.
5. Refund Policy
HTML5Load offers the best refund policy to its customers. Please read the guidelines bellow before asking for refund –
HTML5Load gives you the opportunity for downloading all templates for Free. You can download all templates and use them before purchasing any premium license. So, if you want to ask a full refund, you should never download any pro template from member area. If you download any premium template, we will not issue refund.
Given the nature of downloadable digital items, we do not generally offer refunds or credits on a purchase unless required by applicable law. If you would like to request a refund, HTML5Load will consider your request and may issue you a refund at HTML5Load ‘s sole discretion. In the event a refund is issued, you shall immediately discontinue use of any downloaded templates as the HTML5Load License Agreement and your right to use them will immediately terminate upon the issuance of a refund. Any payment made to you will be made in US Dollars.